Privacy Policy

Effective Date: July 3, 2025 

Your Medical Chart ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy explains how we collect, use, store, and protect your data through our website and mobile application (together, the “Platform”). We handle your information as the “data controller” and in accordance with healthcare privacy regulations, including HIPAA where applicable.

Contact Information

If you have any questions or would like to exercise your data rights, please contact us:

General Support and Data Protection Officer: info@yourmedicalchart.com

Information We Collect

We collect information when you:

• Create or update an account
   
• Add or manage medical data (e.g., medications, documents, appointments)
   
• Interact with our support team
   
• Browse or use our Platform
   
• Subscribe to premium features
   

We may also receive information from trusted third-party providers that help us operate and secure the Platform.

Types of Information

• Personal details: name, email, phone number
   
• Health information: medications, medical history, lab results, uploaded documents
   
• Technical data: device type, browser, IP address, activity logs
   
• Payment information: for subscription services
   
• Support communications: chat messages, emails, call logs
   

How We Use Your Information

We use your information to:

• Deliver the services offered by Your Medical Chart
   
• Help you manage and share your medical information securely
   
• Provide customer support
   
• Improve and personalize the Platform
   
• Send important service updates or reminders
   
• Monitor for fraud or misuse
   
• Ensure compliance with legal and regulatory requirements
   

We do not sell your data under any circumstances.

Sharing Your Information

We may share your information with trusted partners or service providers for:

• Payment processing
   
• Data hosting and security
   
• Customer service support
   
• Legal or regulatory compliance
   

Any sharing is done under strict confidentiality and only as needed to operate the Platform safely and efficiently.

Security Measures

We take the security of your data seriously. Our protections include:

• Data encryption in transit and at rest
   
• Secure user authentication
   
• Regular system monitoring and audits
   
• Strict internal access controls
   

Despite our efforts, no internet-based system is completely secure. We recommend using strong passwords and keeping your login information confidential.

Your Rights

You have the right to:

• Access the information we hold about you
   
• Correct inaccuracies in your information
   
• Delete your data ("Right to be Forgotten")
   
• Restrict how your data is used
   
• Export your data in a readable format
   
• Withdraw consent for data processing
   
• Object to marketing or certain types of processing
   
• File a complaint with a regulatory authority if necessary
   

To exercise your rights, email us at info@yourmedicalchart.com.

Policy Updates

We may update this Privacy Policy to reflect changes in the law or our practices. We will notify users of any material changes via the Platform or by email.

Children’s Privacy

Your Medical Chart is not intended for use by children under the age of 13 without verified parental consent. If we learn we have collected data from a child without proper authorization, we will delete it promptly.